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Awards

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Red Dot: Communication Design award
International Design Excellence Awards Finalist
European Product Design Award: 2020 Top Design
Indigo Design Awards - 4 Gold, 8 Silver, 1 Bronze

 

 

Problem

Group projects face difficulty to reach desired goals due to the lack of empathy and active listening in conversation.
 

Solution

Our project lighthouse is both an app and a device that works hand in hand to aid in active listening and empathy in group conversations.

The lighthouse device will visualize an individual's performances by color and opacity and send the collected data to the app that will show analysis of voice valence, arousal, and speech frequency to encourage participation and active listening.

Vision Video

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Begin using the app by first connecting the app to the lighthouse device. Select between different teams you previously set up.

The Lighthouse app will show three graphs being energy(arousal), attitude(valence), and speech frequency to encourage participation and active listening.

View analytics of your data as well as tips for improvement for each graph for each group. Here you will be able to gain insights into you performance within you group conversations.

Users can view their overall data to make improvements in their conversational skills after the meeting as well as their development over time.

Story Board

Research

While conducting our research we had this question in mind:

How might we make empathy and active listening in group projects easier for increased productivity?

92

Survey

14

Interviews

08

Diary Studies

 

Insights

People are fearful of becoming the black sheep of the project.

“I’m scared to give my opinion because I’m scared to be judged.”

If you don’t take the time to listen to other people you get associated as a ‘know-it-all’.

“People are too transparent and don’t take other people’s feelings into consideration.”

There is an unspoken fight for power or competition of approval within a group.

“Some people shut you down... they are kinda like bullies.”

Personas & Journey Maps

 

Development

Evaluation

We used various methods to evaluate our prototypes. The methods were crucial to help us improve the usability of our app as well as the general interaction itself.

10

User Tests & Interviews
(Quasi-Empirical)

10

Questionnaires

03

Expert User Tests

 

Branding

Want to see more?
PROCESS BOOK
 

Check out some of my other projects!

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Summer Internship

Among 17 selected design interns globally. Worked as a part of the Healthcare Information Systems division as a UX design intern.

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SCADproxHP

Collaborated with HP, Adobe, Intel, and Nvidia to create a digital experience to increase brand awareness for the Zbook products to students in creative fields.

Summer Internship

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Moment

Moment is a haptic device that assist with on-the-spot decision making for individuals with visual impairment.

Summer Internship

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Service Design Challenge 2021

Service Design Challenge 2020 Finalist. Over a course of 6 months conducted research and used various service design methods to build a service model.